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Samsung is a piece of sh!t and I hope they die. I rename them Samdung. My brand new Samdung phone now gives the white screen of death.

Customer Service says my warranty is void because.... I carried the phone in my pocket.

It's a f*cking flip phone! Is it that f*cking delicate? Nothing cracked. It's just a piece of crap!

Do I have any recourse? (Besides letting everyone know to beware of their crap?)

/ END RANT

P.S. F*ck Samdung

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2 months, 1 week ago by HogWild !.

12 Replies

  • Alan H. Alan H. replied Jun 25th
    Oh man, that's bad. How old is it?
  • HogWild !. HogWild !. replied Jun 25th
    14 days.
  • Jonny D. Jonny D. replied Jun 25th
    BECAUSE YOU HAD IT IN YOUR POCKET?!?!?!?!?!? They should be ashamed as a company. They don't deserve you as a customer.
  • HogWild !. HogWild !. replied Jun 25th
    They don't deserve ANY of us as customers. I'm telling all my friends to stay far away from Samdung. I hope you warn your friends, too.
  • Abdul Q. Abdul Q. replied Jun 25th
    Did you try returning it to the store where you got it?
    AND WHERE IN THE HELL ARE YOU SUPPOSED CARRY IT if not in your pocket? Not covered? My bullshit detector just went off... Go back and ask for an exchange in person.
  • HogWild !. HogWild !. replied Jun 25th
    I am going to the Verizon store to see what they say.

    That's what I told the customer dis-service rep... WHERE am I supposed to carry a phone? Should I strap it to my head?

    F*CK Samdung.
  • Raj D. Raj D. replied Jun 25th
    What model Samsung was it?
  • HogWild !. HogWild !. replied Jun 25th
    Samsung U-550
  • Raj D. Raj D. replied Jun 25th
    Verizon has to take it back....14 days is nothing I think they only have issues taking back phones if they have had water damage.
  • HogWild !. HogWild !. replied Jun 25th
    I hope you're right. Even still, I can't believe Samdung's customer dis-service. I am very careful with my electronics. I had my last phone for over 2 years with zero problems.

    I am going to see if they will replace the phone with a different brand.
  • Aaron M. Aaron M. replied Jun 25th
    Email the Consumerist!
  • HogWild !. HogWild !. replied Jun 25th
    Thanks Aaron. Just emailed them. Next step is to call Clark Howard.

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